Privacy Policy

01 Introduction

Welcome to Chimtu AI, an AI assistant provided by Thiven. We respect your privacy and are committed to protecting information that you provide while using our application, website and related services.

By using Chimtu AI, you acknowledge that you have read and understood this Privacy Policy.

02 Information We Collect

Depending on how you use Chimtu AI, we may collect information such as:

• Account information such as your name, email address and profile details.
• Content you submit to the AI assistant, such as messages, prompts, documents, images or other inputs.
• Technical information such as device type, operating system, browser and application version.
• Usage information relating to features and interactions with our services.
• Information you voluntarily provide when contacting our support team.

03 How We Use Information

Information may be used to provide, operate and improve Chimtu AI and its features.

• Provide AI responses and requested functionality.
• Maintain and manage your account.
• Improve application performance and user experience.
• Provide customer support.
• Detect abuse, fraud, security incidents and unauthorized activity.
• Communicate important service updates.

04 Information Sharing

We do not sell your personal information. Information may be shared with trusted service providers when reasonably necessary to operate our services.

Examples may include hosting providers, infrastructure providers, analytics services, payment providers and AI technology providers.

We may also disclose information where required by applicable law, legal process, court order or governmental request.

05 Data Security

We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

06 Your Rights

Depending on applicable law, you may have rights relating to your personal information, including:

• Request access to information associated with your account.
• Request correction of inaccurate information.
• Request deletion of eligible account data.
• Withdraw certain permissions or consent where applicable.
• Request information regarding how your data is processed.

To request account deletion, please visit our Account Deletion page.

07 Children's Privacy

Chimtu AI is not intended to be used in violation of applicable age requirements. We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be considered.

08 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When changes are made, the updated version will be published on this page together with the revised effective date.

09 Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, contact us through the details below.